Shipping policy

Last Updated - January 2026

At Sajheera, your satisfaction matters to us. We’ve designed our shipping process to be simple and efficient—please take a moment to review the details below.

1. Order Processing

  • At Sajheera, we are a growing e-commerce startup focused on delivering a smooth and reliable order experience. Each order is carefully reviewed and prepared to ensure accuracy and quality before dispatch.

  • Orders are processed on business days, subject to successful payment confirmation.

  • Order processing depends on product availability and verification requirements.

  • Orders placed on Sundays or public holidays are processed on the next business day.

  • During peak periods, promotional campaigns, or high-demand launches, processing timelines may vary. Customers will be notified in case of any significant delays.

    We continuously work to refine our processes and improve turnaround times while maintaining transparency and service quality.

2. Shipping Locations

  • Sajheera ships to most major cities across India through trusted courier partners.

  • We also serve several Tier-2 and Tier-3 cities and towns.

  • Due to the high value of our merchandise, delivery to certain remote or restricted locations may not be available.

  • In such cases, the order may be canceled or delivery timelines may be extended. Customers will be notified accordingly.

3. Shipping Charges

  • For Standard shipping -

    • Free shipping is available on all domestic orders within India with an order value of ₹999 or above.

    • A shipping fee of ₹100 is applicable on all orders with a total value below ₹999.

  • For Express shipping -

    • A shipping fee of ₹200 is applicable irrespective of the order value.

4. Delivery Timelines

  • Orders are shipped from our warehouse within 1–3 business days, subject to product availability and order verification.

  • Once dispatched, delivery typically takes an additional 2-5 business days, depending on the destination and courier partner.

  • Overall, customers can expect their orders to be delivered within 3-8 business days across India, excluding the order placement date.

  • Please Note - 

    • Delivery timelines are indicative estimates and may vary due to factors beyond our control, including courier delays, weather conditions, regional accessibility, public holidays, or force majeure events.

    • Certain products may be subject to courier or regional restrictions, which could result in extended delivery timelines or, in rare cases, order cancellation. Customers will be notified accordingly.

5. Shipment Tracking

  • Once your order is shipped, tracking details are automatically shared via SMS and email.

  • Customers can also track their orders through the Track Order section on the Sajheera website.

  • For shipments handled by third-party logistics partners, tracking links will be provided directly in the notification message.

6. Delivery Responsibility

  • Customers are responsible for providing accurate and complete shipping details.

  • Sajheera shall not be liable for delivery failures caused by incorrect address details, unavailable recipients, or repeated delivery attempts.

  • In such cases, re-shipping or return handling may be chargeable.

7. International Shipping

  • Sajheera currently ships only within India.

  • International shipping is not available at this time.

8. Policy Updates

Sajheera reserves the right to modify this Shipping Policy at any time without prior notice. Customers are advised to review the policy periodically.